Questions & Answers
Have any questions? Find answers here.
Got questions? We’ve got answers! Find quick help about The Brainy Box — from toys to delivery and more.
Are The Brainy Box toys safe for babies and toddlers?
Yes, absolutely! Every toy is made from eco-friendly, non-toxic materials with smooth, rounded edges. We follow strict safety standards to ensure our toys are 100% safe for infants and toddlers.
What age group are your toys suitable for?
Our collection starts from 6 months onwards — from early development toys to puzzles and brain teasers for older kids (up to 6+ years). Each product clearly mentions the recommended age on the box and product page.
Are your toys eco-friendly and sustainable?
Yes! All our toys are made using responsibly sourced wood and painted with child-safe, water-based colors. We’re committed to reducing plastic use and promoting sustainable play for a cleaner planet.
Do you offer COD (Cash on Delivery) and returns?
We currently don’t offer Cash on Delivery, but you can easily pay through secure online methods like UPI, credit/debit cards, or net banking.
If you’re not satisfied with your purchase, we happily accept returns within 7 days of delivery — as long as the product is unused and in its original packaging.
How long does delivery take?
We usually ship orders within 24–48 hours. Depending on your location, delivery takes 3–7 business days across India. You’ll receive tracking details once your order is dispatched.
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